Shipping policy

Where we ship
Vast & Terra ships only within the United States. We currently ship to the 50 U.S. states and Washington, D.C. We do not ship to Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, or other U.S. territories. We do not ship internationally.
Some items may require a physical street address because of their size or delivery method. If a carrier cannot deliver to the address provided, we will contact you before shipping the order.
Shipping cost
Standard shipping is free on all eligible U.S. orders. Any available expedited shipping option, its cost, and its delivery estimate will be shown at checkout before payment is submitted.
Order cutoff and processing
Our order cutoff is 5:00 p.m. Central Time on business days. Orders placed after the cutoff, on weekends, or on U.S. federal holidays are treated as received on the next business day.
Most orders are prepared within 1-3 business days after payment authorization. Processing time is separate from carrier transit time. We do not ship on weekends or U.S. federal holidays.
Delivery estimates
After an order ships, standard delivery generally takes 5-12 business days. Total time from order placement to delivery is typically 6-15 business days, excluding weekends, federal holidays, address-correction delays, weather events, carrier disruptions, and other circumstances outside our reasonable control.
Delivery estimates are not guaranteed delivery dates. We will send a shipping confirmation with tracking information when available.
Address accuracy and delivery issues
Please review your shipping address before placing an order. If you notice an error, email us promptly at support@vastandterra.com. We will make reasonable efforts to help before an order enters fulfillment, but we cannot guarantee an address change after processing begins.
If a package is returned to us because the address was incomplete, incorrect, refused, or unclaimed, we will contact you. Reshipment costs may apply. If you prefer a refund, we will refund the product price less any nonrecoverable shipping or handling charges after the returned package is received and reviewed.
If tracking shows a delivered package but you cannot locate it, please check with household members, neighbors, your building office, and the carrier first. Then contact us within 7 calendar days so we can review the order and assist where appropriate.